Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
of tasks in the Secretaries and Administrative Assistants, Except Legal, Medical, and Executive role are ones AI can already do, per AI experts.
From a Stanford study where AI experts and secretaries and administrative assistants, except legal, medical, and executive workers rated each real task (O*NET). Not a guess from the job title.
Key statistics
Free to cite, with a link back to Automatable.
- AI can already do 33% of the 15 work tasks in the Secretaries and Administrative Assistants, Except Legal, Medical, and Executive role, according to AI experts in the Stanford WORKBank study (O*NET SOC 43-6014.00).
- Workers in the Secretaries and Administrative Assistants, Except Legal, Medical, and Executive role want about 13% of their tasks automated (Stanford WORKBank, 1,500 U.S. workers).
- 2 of 15 Secretaries and Administrative Assistants, Except Legal, Medical, and Executive tasks are Automation Green Light, wanted by workers and do-able by AI, that is 13% of the role (Stanford WORKBank).
- The typical Secretaries and Administrative Assistants, Except Legal, Medical, and Executive task scores 2.44/5 for worker desire to automate and 3.12/5 for AI capability today (Stanford WORKBank, 1-5 scale).
- The Secretaries and Administrative Assistants, Except Legal, Medical, and Executive role (O*NET SOC 43-6014.00) has a median U.S. wage of $47,640 and about 1,737,820 people employed (U.S. O*NET / BLS).
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What workers told Stanford
Of the 15 tasks studied for Secretaries and Administrative Assistants, Except Legal, Medical, and Executive, 2 (13%) are in the Automation Green Light zone, AI can largely do them and workers want it. Across all tasks, workers want about 13% automated. The typical task scores 2.44/5 for worker desire and 3.12/5 for AI capability.
All 15 tasks, most-wanted first
Create, maintain, and enter information into databases.
Green Lightwant 3.11 · AI 3.5Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
Green Lightwant 3 · AI 4Provide services to customers, such as order placement or account information.
Low Prioritywant 2.6 · AI 2.67Conduct searches to find needed information, using such sources as the Internet.
Low Prioritywant 2.55 · AI 3Maintain scheduling and event calendars.
Low Prioritywant 2.5 · AI 3.33Locate and attach appropriate files to incoming correspondence requiring replies.
Low Prioritywant 2.5 · AI 2.67Complete forms in accordance with company procedures.
Low Prioritywant 2.5 · AI 2Open, read, route, and distribute incoming mail or other materials and answer routine letters.
Red Lightwant 2.44 · AI 4.5Schedule and confirm appointments for clients, customers, or supervisors.
Red Lightwant 2.44 · AI 4.5Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
Low Prioritywant 2.33 · AI 3Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
Low Prioritywant 2.3 · AI 2Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
Low Prioritywant 2.29 · AI 3Use computers for various applications, such as database management or word processing.
Low Prioritywant 2.18 · AI 2.33Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
Red Lightwant 2.14 · AI 4.33Establish work procedures or schedules and keep track of the daily work of clerical staff.
Low Prioritywant 1.67 · AI 2
Related occupations
Other Office and Administrative Support roles in the Stanford WORKBank study, closest AI-capability share first.
- Medical Secretaries and Administrative AssistantsAI can do 40% of tasks today · workers want 70% automated
- Public Safety TelecommunicatorsAI can do 40% of tasks today · workers want 80% automated
- Reservation and Transportation Ticket Agents and Travel ClerksAI can do 45% of tasks today · workers want 27% automated
- Desktop PublishersAI can do 58% of tasks today · workers want 50% automated
- Insurance Claims and Policy Processing ClerksAI can do 60% of tasks today · workers want 53% automated
- Legal Secretaries and Administrative AssistantsAI can do 63% of tasks today · workers want 50% automated
Lower-automation alternatives
Less of these jobs is automatable today: AI experts rate a smaller share of their tasks as doable than the 33% for Secretaries and Administrative Assistants, Except Legal, Medical, and Executive (Stanford WORKBank).