A task performed by Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
Probably not worth it. Both worker desire (2.29/5) and AI capability (3/5) are on the low side. It sits in the Low Priority zone.
How much the people who do this task want AI to take it over (avg of 7 workers).
How capable experts rate current AI at this task (avg of 2 experts).
How much human involvement should stay?
The Human Agency Scale (H1–H5) captures how much human direction workers think this task should keep.
Why workers feel the way they do
- Frees up time for higher-value work43%
- It's repetitive29%
- It's stressful14%
- Reduces human error14%
- It's difficult14%
- Helps handle larger scale14%
How to automate this
Low priority to automate, but here is the gist if you want to try.
Hands-on / in-person work
This needs a person on site. Automation only helps around the edges.
- 1Automate the paperwork and scheduling around the task, not the task itself.
- 2Capture data with a mobile app or sensors instead of manual logging.
Tools that can help
Know a better way, or spot an error?
Share how you automate this in real life, or correct the data. Reviewed before publishing.
This is 1 of 15 tasks studied for Secretaries and Administrative Assistants, Except Legal, Medical, and Executive, where workers want 13% of tasks automated.
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