Medical Secretaries and Administrative Assistants
of tasks in the Medical Secretaries and Administrative Assistants role are ones AI can already do, per AI experts.
From a Stanford study where AI experts and medical secretaries and administrative assistants workers rated each real task (O*NET). Not a guess from the job title.
Key statistics
Free to cite, with a link back to Automatable.
- AI can already do 40% of the 10 work tasks in the Medical Secretaries and Administrative Assistants role, according to AI experts in the Stanford WORKBank study (O*NET SOC 43-6013.00).
- Workers in the Medical Secretaries and Administrative Assistants role want about 70% of their tasks automated (Stanford WORKBank, 1,500 U.S. workers).
- 3 of 10 Medical Secretaries and Administrative Assistants tasks are Automation Green Light, wanted by workers and do-able by AI, that is 30% of the role (Stanford WORKBank).
- The typical Medical Secretaries and Administrative Assistants task scores 3.14/5 for worker desire to automate and 3.05/5 for AI capability today (Stanford WORKBank, 1-5 scale).
- The Medical Secretaries and Administrative Assistants role (O*NET SOC 43-6013.00) has a median U.S. wage of $45,580 and about 830,760 people employed (U.S. O*NET / BLS).
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What workers told Stanford
Of the 10 tasks studied for Medical Secretaries and Administrative Assistants, 3 (30%) are in the Automation Green Light zone, AI can largely do them and workers want it. Across all tasks, workers want about 70% automated. The typical task scores 3.14/5 for worker desire and 3.05/5 for AI capability.
All 10 tasks, most-wanted first
Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
R&D Opportunitywant 3.83 · AI 1.67Receive and route messages or documents, such as laboratory results, to appropriate staff.
Green Lightwant 3.8 · AI 3.67Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
Green Lightwant 3.67 · AI 3.5Transmit correspondence or medical records by mail, e-mail, or fax.
R&D Opportunitywant 3.43 · AI 3Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.
Green Lightwant 3.33 · AI 4Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
R&D Opportunitywant 3.11 · AI 2.33Complete insurance or other claim forms.
R&D Opportunitywant 3 · AI 3.33Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
Low Prioritywant 2.57 · AI 2Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
Red Lightwant 2.5 · AI 4Maintain medical records, technical library, or correspondence files.
Low Prioritywant 2.13 · AI 3
Related occupations
Other Office and Administrative Support roles in the Stanford WORKBank study, closest AI-capability share first.
- Public Safety TelecommunicatorsAI can do 40% of tasks today · workers want 80% automated
- Reservation and Transportation Ticket Agents and Travel ClerksAI can do 45% of tasks today · workers want 27% automated
- Desktop PublishersAI can do 58% of tasks today · workers want 50% automated
- Insurance Claims and Policy Processing ClerksAI can do 60% of tasks today · workers want 53% automated
- Legal Secretaries and Administrative AssistantsAI can do 63% of tasks today · workers want 50% automated
- Data Entry KeyersAI can do 83% of tasks today · workers want 100% automated
Lower-automation alternatives
Less of these jobs is automatable today: AI experts rate a smaller share of their tasks as doable than the 40% for Medical Secretaries and Administrative Assistants (Stanford WORKBank).