Travel Agents
of tasks in the Travel Agents role are ones AI can already do, per AI experts.
From a Stanford study where AI experts and travel agents workers rated each real task (O*NET). Not a guess from the job title.
Key statistics
Free to cite, with a link back to Automatable.
- AI can already do 88% of the 8 work tasks in the Travel Agents role, according to AI experts in the Stanford WORKBank study (O*NET SOC 41-3041.00).
- Workers in the Travel Agents role want about 50% of their tasks automated (Stanford WORKBank, 1,500 U.S. workers).
- 4 of 8 Travel Agents tasks are Automation Green Light, wanted by workers and do-able by AI, that is 50% of the role (Stanford WORKBank).
- The typical Travel Agents task scores 2.95/5 for worker desire to automate and 4.63/5 for AI capability today (Stanford WORKBank, 1-5 scale).
- The Travel Agents role (O*NET SOC 41-3041.00) has a median U.S. wage of $52,690 and about 59,150 people employed (U.S. O*NET / BLS).
Top tasks to automate
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- Print or request transportation carrier tickets, using computer printer system or system link to travel carrier.
- Record and maintain information on clients, vendors, and travel packages.
- Collect payment for transportation and accommodations from customer.
- Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.
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What workers told Stanford
Of the 8 tasks studied for Travel Agents, 4 (50%) are in the Automation Green Light zone, AI can largely do them and workers want it. Across all tasks, workers want about 50% automated. The typical task scores 2.95/5 for worker desire and 4.63/5 for AI capability.
All 8 tasks, most-wanted first
Print or request transportation carrier tickets, using computer printer system or system link to travel carrier.
Green Lightwant 4 · AI 4.5Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.
Green Lightwant 3.5 · AI 4.5Record and maintain information on clients, vendors, and travel packages.
Green Lightwant 3.3 · AI 5Collect payment for transportation and accommodations from customer.
Green Lightwant 3.1 · AI 5Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs.
Red Lightwant 2.89 · AI 5Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
Red Lightwant 2.3 · AI 5Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
Low Prioritywant 2.3 · AI 3Book transportation and hotel reservations, using computer or telephone.
Red Lightwant 2.2 · AI 5
Related occupations
Roles from the Stanford WORKBank study with the closest AI-capability share to Travel Agents.
- Securities, Commodities, and Financial Services Sales AgentsAI can do 100% of tasks today · workers want 75% automated
- Loan OfficersAI can do 88% of tasks today · workers want 63% automated
- Tax PreparersAI can do 89% of tasks today · workers want 89% automated
- Accountants and AuditorsAI can do 86% of tasks today · workers want 29% automated
- PhotographersAI can do 86% of tasks today · workers want 43% automated
- Bioinformatics ScientistsAI can do 86% of tasks today · workers want 71% automated
Lower-automation alternatives
Less of these jobs is automatable today: AI experts rate a smaller share of their tasks as doable than the 88% for Travel Agents (Stanford WORKBank).