Travel Agents
Of the 8 tasks studied for Travel Agents, 4 (50%) are in the Automation Green Light zone, AI can largely do them and workers want it. Across all tasks, workers want about 50% automated. The typical task scores 2.95/5 for worker desire and 4.63/5 for AI capability.
All 8 tasks, most-wanted first
Print or request transportation carrier tickets, using computer printer system or system link to travel carrier.
Green Lightwant 4 · AI 4.5Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.
Green Lightwant 3.5 · AI 4.5Record and maintain information on clients, vendors, and travel packages.
Green Lightwant 3.3 · AI 5Collect payment for transportation and accommodations from customer.
Green Lightwant 3.1 · AI 5Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs.
Red Lightwant 2.89 · AI 5Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
Red Lightwant 2.3 · AI 5Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
Low Prioritywant 2.3 · AI 3Book transportation and hotel reservations, using computer or telephone.
Red Lightwant 2.2 · AI 5