Will AI replace Computer Network Support Specialists?
The Stanford WORKBank study rates tasks, not whole jobs, so it cannot say whether any one job disappears. What it shows: AI experts rate 5 of the 9 studied Computer Network Support Specialists tasks as do-able by AI today, and 3 of those are tasks workers also want automated.
of tasks in the Computer Network Support Specialists role are ones AI can already do, per AI experts.
From a Stanford study where AI experts and computer network support specialists workers rated each real task (O*NET). Not a guess from the job title.
Key statistics
Free to cite, with a link back to Automatable.
- AI can already do 56% of the 9 work tasks in the Computer Network Support Specialists role, according to AI experts in the Stanford WORKBank study (O*NET SOC 15-1231.00).
- Workers in the Computer Network Support Specialists role rate 33% of their tasks 3 or higher out of 5 for wanting them automated (Stanford WORKBank, 1,500 U.S. workers).
- 3 of 9 Computer Network Support Specialists tasks are Automation Green Light, wanted by workers and do-able by AI, that is 33% of the role (Stanford WORKBank).
- The typical Computer Network Support Specialists task scores 2.75/5 for worker desire to automate and 3.69/5 for AI capability today (Stanford WORKBank, 1-5 scale).
- The Computer Network Support Specialists role (O*NET SOC 15-1231.00) has a median U.S. wage of $79,610 and about 146,450 people employed (U.S. O*NET / BLS).
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What workers told Stanford
Of the 9 tasks studied for Computer Network Support Specialists, 3 (33%) are in the Automation Green Light zone, AI can largely do them and workers want it. Across all tasks, workers rate 33% of their tasks 3 or higher out of 5 for wanting them automated. The typical task scores 2.75/5 for worker desire and 3.69/5 for AI capability.
All 9 tasks, most-wanted first
Provide telephone support related to networking or connectivity issues.
Green Lightwant 3.8 · AI 3.67Document network support activities.
Green Lightwant 3.5 · AI 4.5Analyze network data to determine network usage, disk space availability, or server function.
Green Lightwant 3.33 · AI 4.67Back up network data.
Red Lightwant 2.83 · AI 4.5Analyze and report computer network security breaches or attempted breaches.
Low Prioritywant 2.5 · AI 3.33Troubleshoot network or connectivity problems for users or user groups.
Low Prioritywant 2.43 · AI 2.5Configure security settings or access permissions for groups or individuals.
Red Lightwant 2.33 · AI 4.67Research hardware or software products to meet technical networking or security needs.
Low Prioritywant 2 · AI 3.33Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
Low Prioritywant 2 · AI 2
Related occupations
Other Computer and Mathematical roles in the Stanford WORKBank study, closest AI-capability share first.
- Network and Computer Systems AdministratorsAI can do 50% of tasks today · workers want 100% automated
- Software Quality Assurance Analysts and TestersAI can do 65% of tasks today · workers want 88% automated
- StatisticiansAI can do 67% of tasks today · workers want 83% automated
- Computer Systems AnalystsAI can do 44% of tasks today · workers want 11% automated
- Computer User Support SpecialistsAI can do 71% of tasks today · workers want 43% automated
- Information Security AnalystsAI can do 40% of tasks today · workers want 60% automated
Lower-automation alternatives
Less of these jobs is automatable today: AI experts rate a smaller share of their tasks as doable than the 56% for Computer Network Support Specialists (Stanford WORKBank).
Computer Network Support Specialists ranks #49 of 104 studied roles by the share of tasks AI experts rate as do-able today. See which roles top and bottom the list in the most automatable jobs in 2026.