Credit Counselors
of tasks in the Credit Counselors role are ones AI can already do, per AI experts.
From a Stanford study where AI experts and credit counselors workers rated each real task (O*NET). Not a guess from the job title.
Key statistics
Free to cite, with a link back to Automatable.
- AI can already do 33% of the 9 work tasks in the Credit Counselors role, according to AI experts in the Stanford WORKBank study (O*NET SOC 13-2071.00).
- Workers in the Credit Counselors role want about 33% of their tasks automated (Stanford WORKBank, 1,500 U.S. workers).
- 1 of 9 Credit Counselors tasks are Automation Green Light, wanted by workers and do-able by AI, that is 11% of the role (Stanford WORKBank).
- The typical Credit Counselors task scores 2.83/5 for worker desire to automate and 3.17/5 for AI capability today (Stanford WORKBank, 1-5 scale).
- The Credit Counselors role (O*NET SOC 13-2071.00) has a median U.S. wage of $55,890 and about 28,110 people employed (U.S. O*NET / BLS).
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What workers told Stanford
Of the 9 tasks studied for Credit Counselors, 1 (11%) are in the Automation Green Light zone, AI can largely do them and workers want it. Across all tasks, workers want about 33% automated. The typical task scores 2.83/5 for worker desire and 3.17/5 for AI capability.
All 9 tasks, most-wanted first
Assess clients' overall financial situations by reviewing income, assets, debts, expenses, credit reports, or other financial information.
Green Lightwant 3.6 · AI 3.67Prepare written documents to establish contracts with or communicate financial recommendations to clients.
R&D Opportunitywant 3.2 · AI 2.5Explain services or policies to clients, such as debt management program rules, advantages and disadvantages of using services, or creditor concession policies.
R&D Opportunitywant 3 · AI 2.5Calculate clients' available monthly income to meet debt obligations.
Low Prioritywant 2.8 · AI 3Estimate time for debt repayment, given amount of debt, interest rates, and available funds.
Low Prioritywant 2.75 · AI 3.33Maintain or update records of client account activity, including financial transactions, counseling session notes, correspondence, document images, or client inquiries.
Red Lightwant 2.67 · AI 5Prioritize client debt repayment to avoid dire consequences, such as bankruptcy or foreclosure or to reduce overall costs, such as by paying high-interest or short-term loans first.
Low Prioritywant 2.67 · AI 2.5Advise clients or respond to inquiries about financial matters in person or via phone, email, Web site, or Internet chat.
Red Lightwant 2.5 · AI 3.5Create debt management plans, spending plans, or budgets to assist clients to meet financial goals.
Low Prioritywant 2.25 · AI 2.5
Related occupations
Other Business and Financial Operations roles in the Stanford WORKBank study, closest AI-capability share first.
- Financial ExaminersAI can do 33% of tasks today · workers want 67% automated
- Training and Development SpecialistsAI can do 40% of tasks today · workers want 70% automated
- Human Resources SpecialistsAI can do 45% of tasks today · workers want 27% automated
- FundraisersAI can do 50% of tasks today · workers want 80% automated
- Purchasing Agents, Except Wholesale, Retail, and Farm ProductsAI can do 56% of tasks today · workers want 44% automated
- Logistics AnalystsAI can do 63% of tasks today · workers want 31% automated
Lower-automation alternatives
Less of these jobs is automatable today: AI experts rate a smaller share of their tasks as doable than the 33% for Credit Counselors (Stanford WORKBank).