A task performed by Loan Officers
Review loan agreements to ensure that they are complete and accurate according to policy.
Technically, much of it, experts rate AI capability 3.67/5, but workers don't want it automated (desire 2.8/5). It's an Automation Red Light: proceed with care.
Do you want this task automated?
How much the people who do this task want AI to take it over (avg of 5 workers).
How capable experts rate current AI at this task (avg of 3 experts).
How much human involvement should stay?
The Human Agency Scale (H1–H5) captures how much human direction workers think this task should keep.
Why workers feel the way they do
- It's repetitive60%
- Frees up time for higher-value work40%
- Reduces human error40%
- It's stressful20%
- Helps handle larger scale20%
How to automate this
Doable with technology, but keep a person clearly in charge.
Analyzing & processing data
Let the spreadsheet or a BI tool do the math and the charts.
- 1Set up formulas and pivot tables once, so the numbers you need to review loan agreements to ensure that they are complete and accurate according to policy recalculate themselves.
- 2Connect a free dashboard so reports refresh themselves (Looker Studio, Power BI).
- 3Use AI to summarise the findings, but keep the numbers in the spreadsheet.
Tools that can help
Know a better way, or spot an error?
Share how you automate this in real life, or correct the data. Reviewed before publishing.
This is 1 of 8 tasks studied for Loan Officers, where workers want 63% of tasks automated.
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